What type of information do we collect?
Personal Information is any information about an identifiable individual. Personal Information may include but is not limited to: identifying information such as name, home address, telephone number and e-mail address.
Cookies Internet Users
We may at some point also use similar data collection devices on the SUBWAY® App.
Children and Data Collection
We care about the safety of children. We will not knowingly allow anyone under 13 to provide us any personally identifying information. Children under 13 years of age are required to obtain the express permission of a parent or guardian before submitting any Personal Information about themselves (such as their names, e-mail addresses, and phone numbers) over the Internet, including by uploading this information into the SUBWAY® App.
Our Use of Your Information
Collection and Use of Customer Information
Holders of traditional SUBCARD® cards may voluntarily activate their cards through the www.subcard.co.nz website, via text to 8810 or by calling 0800 SUBCRD (0800 78 22 73). Likewise, you can choose to sign up for the SUBWAY® App. Where you activate a traditional SUBCARD® card or obtain the SUBWAY® App, our third party service provider collects, on our behalf, Personal Information provided by you on a voluntary basis. Information you may be asked to provide may include but is not limited to: name, e-mail address, SUBCARD® number, telephone number, date of birth, gender and address. Your purchase history may also be linked to this information. This information is used as part of the Lost/Stolen Card Program and to provide you with targeted offers from us or from selected third parties, i.e. suppliers of products offered through the SUBWAY® system, where you have elected to receive such offers. If you do not wish to receive promotional materials with your use of the SUBCARD® you may update your preferences at www.subcard.co.nz. Information is also collected in aggregate that is not considered Personal Information, concerning the food items purchased and the demographics of the purchasers. This information may be shared with the development agents for New Zealand (Development Agents) and third party service organisations such as Doctor’s Associates, Inc. (DAI), SUBWAY Franchisee Advertising Fund Trust B.V. (SFAFT B.V.), Kiwida International Limited, trading as Subway Development North Island, (Kiwida) and their related companies (as defined in the Companies Act 1993), employees and agents to improve our product marketing and advertising.
Sharing of Personal Information
We may share Personal Information with Development Agents. Development Agents are independent contractors who assist with franchise sales, site location, training, and provide operational assistance and make recommendations as to whether a prospective franchisee in their territory should be granted a franchise.
We may also share Personal Information with third party service organisations such as DAI, SFAFT B.V., Kiwida and their related companies (as defined in the Companies Act 1993), employees and agents for our and SFAFT B.V.’s business purposes (including but not limited to improvement of our product marketing and advertising) and to implement Subway Express. Personal Information may be provided to a courier or freight forwarder in order to fulfil an order, which may have been requested from us. We may also share Personal Information for further processing in accordance with the purpose(s) for which the data were originally collected, e.g. third party maintenance of secure listing databases or prize fulfilment in connection with a contest or promotion.
Storage, Retention and Accuracy of Personal Information
IPCA insures that Personal Information is safeguarded against loss, access, use, modification, disclosure or other misuse. All reasonable steps are taken to prevent unauthorised use or disclosure of your Personal Information.
IPCA will retain your Personal Information only for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws and your consent to such purpose(s) remains valid after termination of our relationship with you.
IPCA takes all reasonable steps to insure that your Personal Information is accurate, up-to-date, complete, relevant and not misleading.
You may contact the Privacy Officer to access, or request correction or deletion of your Personal Information. If necessary, the Privacy Officer will contact another employee or a service provider to assist in completing your requested task.
If you have any questions or complaints, please contact the Privacy Officer. The Privacy Officer can be reached by telephone at: +64 9 488 0245; by Facsimile at: +64 9 448 0255; by email at: firstname.lastname@example.org; or by mail at PO Box 301-114, Albany Mega Centre, Auckland.
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